Aixfin Insights

The playbook for growth, retention, and digital evolution.

Are You Accidentally Training Your Members to Leave You?
Member Engagement
Dec 12, 2025 2 min read

Are You Accidentally Training Your Members to Leave You?

Members aren’t disengaging—they’re being trained to rely on fintech apps instead. Credit unions can reclaim relevance by owning the digital layer of financial guidance.

A
AIXFIN Team
Read
Forget Features: The Four Flexibility Killers Every CU Faces in 2025
Product Strategy
Dec 01, 2025 4 min read

Forget Features: The Four Flexibility Killers Every CU Faces in 2025

chased feature checklists like they were holy grails. But in 2025, flexibility is the edge that turns 'good enough' into 'uniquely ours'."

A
AIXFIN Team
Read
From Flat to Fragile Growth: What Q2 2025 NCUA Data Really Says About Credit Unions
Industry Trends
Nov 24, 2025 7 min read

From Flat to Fragile Growth: What Q2 2025 NCUA Data Really Says About Credit Unions

Assets and deposits are finally growing again, but membership is shrinking at the median, loans are softening, and delinquency has settled at a higher plateau. This is the most comprehensive, year-over-year analysis of NCUA data from Q4 2024 through Q2 2025.

A
AIXFIN Research
Read
The Personalization Gap: Why You Know Your Members Best, But They Feel Strangers
Member Engagement
Nov 17, 2025 2 min read

The Personalization Gap: Why You Know Your Members Best, But They Feel Strangers

Credit unions sit on a goldmine of member data, yet most digital experiences feel generic. Here is how to bridge the gap between having data and delivering insight.

A
AIXFIN Team
Read
The New Measure of Financial Wellness: Beyond the Credit Score
Financial Wellness
Nov 10, 2025 2 min read

The New Measure of Financial Wellness: Beyond the Credit Score

Credit scores are a lagging indicator of debt, not a leading indicator of health. It's time to measure what actually matters: resilience, cash flow, and buffer.

A
AIXFIN Team
Read